General terms and conditions

Online store https://nikashop.cz/

1. Key points
   

These General Terms and Conditions of Business (Further “Conditions”) company Veronika Kononenko, with registered office Kobližná 10/64, 602 00, Brno, an identification number: 14423006, VAT number: CZ14423006, (Further “Salesman”) issued in accordance with § 1751 paragraph 1 Law no 89/2012 St. Act, Civil Code, with changes (Further “Civil Code”).

1.2 These Terms and Conditions govern the mutual rights and obligations of the parties, arising in connection with or on the basis of a contract of sale (Further “Contract of sale”), concluded between the Seller and another individual (Further “Buyer”) through the online store at https://nikashop.cz/ (Further “Online store”).

1.3 The Conditions and the Sales Agreement are drafted primarily in Czech and Russian, unless the parties agree on another language. The contractual relationship is governed by Czech law in its current version.

1.4 These Conditions define the relationship and the rights and obligations arising from them only between the Seller and the Buyer – individual, who is not an entrepreneur and enters into a contract exclusively outside the scope of his entrepreneurial activity or the independent exercise of his profession.

1.5 The Seller may change or supplement the wording of the Conditions in accordance with § 1752 Law no 89/2012 St. Act, Civil Code. Changes to the Terms and Conditions must be notified to the Buyer through the Seller's website, in particular, by the address https://nikashop.cz/ in Terms and Conditions, with the effective date of the new Terms and Conditions and the ability to preview the previous version.

The other party has the right to reject the changes, in case of contract, concluded for a long period for re-execution, and terminate the obligation for this reason within one month from the date of entry into force of the new conditions.

1. Ordering goods and concluding a sales contract
   

2.1 Presentation of goods, listed in the online store https://nikashop.cz/, does not constitute an offer to conclude a contract, it is for informational purposes only., and the seller is not obliged to conclude a contract of sale in respect of these goods.

2.2 Prices of goods are indicated including value added tax (VAT), if the seller is responsible for such tax (VAT), excluding postage and packaging. Price, indicated on the goods, is the final price of goods. The price of the item is valid until then, while it is displayed in the online store https://nikashop.cz/.

2.3 Online store https://nikashop.cz/ also contains information about costs in a certain place, related to the packaging and delivery of goods in the context of their delivery in the Czech Republic.

2.4 Expenses, related to the packaging and delivery of goods to the Czech Republic, always indicated before sending an order through the website of this online store. The cost is calculated according to public and private price lists of transport companies, depending on the weight, payment method and delivery method, selected in the order form.

2.5 Before sending the order to the seller, the buyer has the right to change the order and edit the data, which he entered into the order, and also check the accuracy of the entered data.

2.6 Expenses, incurred by the Buyer when using remote means of communication in connection with the conclusion of the Sales Agreement (telephone conversation costs, Internet connection costs, etc.) on the part of the Buyer is borne by the Buyer.

2.7 The buyer orders goods in the following ways:

1. a) buyer “adds” ordered goods to the basket of the online store, pressing a button “Add to Basket”, through your user account, if he registered at the previous stage in the https online store://nikashop.cz/.

b) buyer “adds” ordered goods to the basket of the online store, pressing a button “Add to Basket”, without the need for a buyer account and registration.

2.8 The buyer sends the order to the seller, pressing the button “Order”. All information, specified in the order, recognized by the Seller as correct. Buyer confirms, that filled in all the required data correctly, to the best of their knowledge and beliefs when creating an order and, pressing the button “Order”, agrees to these terms. Checkbox is used for confirmation and consent.

2.9 All orders, sent by the Buyer to the Seller, are considered binding on the Seller.

2.10 Immediately after sending the order to the Seller, The Seller issues to the Buyer a confirmation of the delivery of the order by e-mail to the contact, specified by the Buyer in the order or in the user account of the online store https://nikashop.cz/, in which the Buyer has registered. This confirmation is not considered to be the conclusion of a contract of sale..

2.11 After receiving the order from the Buyer, the Seller has the right to contact the Buyer to fill in the missing data, changes and modifications to the data in the order, If there are any.

2.12 If required by the nature of the order, The Seller has the right to contact the Buyer and ask him for cooperation to conclude a sales contract.

2.13 The conclusion of the contract of sale between the Seller and the Buyer takes place only after the confirmation of the order by the Seller. The Seller issues an order confirmation to the Buyer and sends it to the e-mail address, specified by the Buyer in the order.

2.14 In the event of a technical failure on the part of the Seller, obviously incorrect display of prices for goods or combinations of discounts, causing the minimum order price in the online store, The Seller is not obliged to deliver goods or services to the Buyer at the specified price, even if the order is confirmed or paid for by bank transfer (credit card, bank transfer or other payment method).

2.15 These terms and conditions apply only when purchasing goods through the online store https://nikashop.cz/.

1. Price
   

3.1 The buyer can pay the price of the goods and any costs, transportation related, product modification (if the seller provides it directly in the online store) in the following ways:

• cash or credit card on delivery, at the place of receipt of the goods
• by bank transfer through the Stripe payment system
  

3.2 The buyer is obliged to pay the seller the purchase price of the goods, as well as expenses, related to packaging and delivery of goods. Unless expressly stated otherwise, the purchase price also includes the costs, related to the delivery of goods.

3.3 In the case of payment on delivery or in cash, the price of the goods is payable upon receipt or on the day of delivery of the goods. In case of non-cash payment, the purchase price is payable within a few days after the conclusion of the sales contract.

3.4 In case of cashless payment, the buyer is obliged to transfer the purchase price, together with the agreed designation, to the seller's bank account. The buyer's obligation is fulfilled by crediting the corresponding amount of the purchase price to the seller's account.

3.5 In accordance with the provisions of §1820 1.q of the Civil Code, The Seller does not require the Buyer to make a deposit or any other similar payment, unless the nature of the goods so requires and the Seller and the Buyer have not agreed otherwise. Payment of the purchase price of the goods before they are shipped is not considered a deposit..

3.6 Any price reductions and discounts on the purchase price of an item cannot be combined, unless the Seller decides otherwise. The buyer is always informed about the possible combination of discounts, discounts, etc.. and the final price of the goods before sending the order.

3.7 The tax document is drawn up by the Seller only after the Buyer pays the purchase price of the goods and is transmitted by the Seller to the Buyer by e-mail, specified by the Buyer in the order and / or physically transferred to the Buyer upon personal receipt of the goods on the territory of the Seller and / or sent to the Buyer along with the goods.

3.8 The Seller can use the system of adapting the price to the identity of the Buyer based on automated decision making in accordance with a predetermined algorithm. If the price is adapted to the Buyer, The Seller is obliged to immediately inform the Buyer about this fact..

3.9 When, if the subject of the obligation between the Seller and the Buyer is the provision of digital content, services of digital content and things with digital characteristics, which are not supplied on a tangible medium, The consumer expressly agrees to start performance before the expiration of the term for termination of the contract and acknowledges, that by giving his consent he extinguishes his right to withdraw from the contract in accordance with § 1837(l).

1. Delivery of goods
   

4.1 The cost of delivery of goods is always indicated in the order and subsequent confirmation., issued by the Seller, in accordance with the specified method and type of delivery.

4.2 The buyer is obliged to accept the goods in the place, specified in the order; otherwise, the Buyer is at risk of non-delivery of the goods and their return to the Seller. In case of subsequent re-delivery at the request of the Seller, Buyer accepts re-delivery costs up to its original price..

4.3 The buyer is obliged to carefully inspect the goods after receiving the goods from the carrier, to check, Is the packaging or the product itself damaged?. If the buyer does not agree to accept the goods, he must notify the carrier immediately. If defects are found in the packaging or in the product itself, the buyer is not obliged to accept the goods from the carrier.

4.4 By paying for the goods and accepting the goods from the carrier, the buyer acquires ownership and all related obligations. After acceptance of the goods by the buyer, the risk of damage to the goods passes to the buyer.

4.5 The goods are delivered to the buyer:

Through the company Česká pošta​ (Czech Post)

To the address, specified by the Buyer in the order.4.6 Personal fee is not paid.

4.7 Goods are usually delivered to the carrier within 2 working days.

4.8 Buyer, who, when ordering goods, has chosen the form of delivery by self-delivery in the store, must pick up the goods within a few days. The Seller informs the Buyer about the possibility to pick up the goods personally, by sending a message to an email address or by calling.

4.9 The seller states, that the digital content they sell, digital content services and things with digital properties provide functionality with hardware and software, which is commonly used with digital content, digital content services and things with digital properties of the same kind, without the need to convert them (compatibility), or with hardware and software equipment, different from that, which is commonly used with digital content, digital content services and things with digital properties of the same kind (compatibility), which are known to the seller or which, as can reasonably be expected, must be known to the seller.

1. Buyer Account

5.1 Buyer, registered in the online store https://nikashop.cz/, gains access to the buyer's account, with which he can create orders for goods. If the functionality of the store allows you to order goods without registration, the buyer can also order goods without registration.

5.2 When registering a user account and when ordering goods, the Buyer is obliged to provide correct and truthful information. In case of data change, The Buyer is obliged to update the data in the user account or immediately inform the Seller about it. Data, completed by the Buyer, are considered the only and correct.

5.3 User account access is protected by username and password. The buyer is obliged to maintain confidentiality and has no right to transfer this data to third parties, if he does, only under your own responsibility. Site operator https://nikashop.cz/ stores the access data to the Buyer's account in encrypted form.

5.4 The seller is not responsible for the misuse of the user account by a third party.

5.5 The Seller reserves the right to cancel the Buyer's account, especially if the Buyer has not used it actively for more 12 months, as well as in case of violation by the Buyer of obligations under the Sales Agreement and these General Terms and Conditions or any other commercial agreement with the operator of the site https://nikashop.cz/.

5.6 Site operator https://nikashop.cz/ is not obliged to ensure the continuous operation of user accounts, especially in case of planned downtime, updates or bugs.

1. Cancellation of the contract of sale

6.1 In accordance with the provisions of § 1837 Civil Code, The buyer cannot withdraw from the contract of sale in the following cases:

• From providing services, if they were rendered in full
• in case of performance for a fee, only if performance commenced with the prior express consent of the consumer before the expiration of the withdrawal period and the trader had instructed the consumer prior to the conclusion of the contract, that performance terminates the right to withdraw from the contract
• supply of goods or services, the price of which depends on fluctuations in the financial market, not dependent on the will of the entrepreneur, and which may occur during the cancellation period
• supply of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, with reservation, that delivery can only be made after thirty days, and the actual value of which depends on market fluctuations, not dependent on the will of the entrepreneur
• goods supply, made according to the requirements of the consumer or taking into account his personal needs,
• supply of perishable or short-lived goods and goods, which, by their nature, are irreversibly mixed with other goods after delivery
• emergency repairs or maintenance, to be held in place, specified by the consumer at his direct request; This, however, does not apply to repairs., other than requested, or to the delivery of goods, other than spare parts, required for repair or maintenance,

• supply of goods in sealed packaging, which, for reasons of health or hygiene, are not suitable for return after, how they were opened by the consumer
• audio setting- or visual recording or computer program in a sealed package, if the consumer broke it,
• delivery of newspapers, periodicals or magazines, with the exception of subscription contracts for their supply,
• accommodation, transportation of goods, vehicle rental, food or entertainment, if the contract is to be performed on a certain date or within a certain period, concluded on the basis of public auction in accordance with another law, where the consumer may be physically present
• supply of digital content, which is not supplied on a tangible medium, after start of execution; in case of performance for a fee, if it started with the prior express consent of the consumer before the expiration of the withdrawal period, the consumer has been informed, that the right to withdraw from the contract thus disappears, and the entrepreneur has provided him with confirmation in accordance with Article 1824 (1) and (2) or articles 1828(3) and (4)(2) Law no 89/2012 Civil Code, with changes.

6.2 If the cases do not apply, referred to in paragraph 6.1 of these General Terms and Conditions for termination of the sales contract, The buyer has the right, in accordance with Article 1829, point 1, Civil Code, withdraw from the contract of sale within 14 days after receiving the goods.

6.3 If the order is divided or contains several parts (or goods), which are delivered at regular intervals, The period of withdrawal from the contract starts from the delivery of the last part (goods).

6.4 Cancellation of the sales contract must be sent to the Seller within this period (not later 14 days after receiving the last part or item of the order).

6.5 In the event of withdrawal from the contract of sale in accordance with Article 1829 (1) Civil Code, The Seller is obliged to return the received funds to the Buyer within 14 days after receiving the goods. The Seller is not obliged to return the received funds to the Buyer before, how the goods will be returned to the seller, or otherwise as agreed with the Buyer.

6.6 The Buyer must return the Goods to the Seller, which must not be damaged, have signs of overuse, must not be contaminated or otherwise damaged. In case of excessive use, beyond the applicable, The Buyer must also return the Products in their original packaging. The buyer is liable to the merchant only for the reduction in the value of the goods as a result of handling the goods, other than this, necessary to get to know nature, characteristics and functionality of the product.

6.7 If the Seller offers several delivery options for the goods, then in case of termination of the contract and return of the goods by the Buyer to the Seller, postage is always reimbursed to the Buyer in accordance with the cheapest shipping method according to this option. This amount is then returned by the seller to the buyer against the buyer's claim for a refund of the purchase price..

6.8 Funds are returned to the Buyer in the same way, how they were received by the Seller, unless otherwise agreed with the Buyer.

6.9 If the order includes a gift from the Seller, The Buyer is not obliged to return the gift to the Seller by withdrawing from the Purchase Agreement.

6.10 Withdrawal from the Sales Agreement must be sent to the Seller at the delivery address, specified in these Terms, or email address: nikashopnails@gmail.com, or other communication channel, used by the Seller. At the same time, the Seller will immediately confirm to the Buyer the receipt of a withdrawal from the Purchase and Sale Agreement.

6.11 To withdraw from the Sales Agreement, you can use the form, provided by the Seller and indicated at the end of these General Terms and Conditions. The withdrawal form is sent to the Buyer at the same time as the order confirmation., and also available for download separately on the website https://nikashop.cz/.

6.12 The Seller has the right to withdraw from the Purchase Agreement until the Buyer accepts the goods. He can do it on a number of occasions, For example, if stock has run out, the supply of goods from the manufacturer or supplier has been stopped, or due to out of stock, as well as in other cases, arising from the fault of a third party.

6.13 In the event of the Seller's withdrawal from the Purchase and Sale Agreement, The Seller must immediately inform the Buyer by e-mail, phone or other communication channel. Any money received from the Buyer, including shipping cost, must be returned by the Seller in the same or another way, specified by the Buyer.

6.14 If the subject of the obligation between the Seller and the Buyer is the provision of digital content, services of digital content and things with digital properties, which are not supplied on a tangible medium, the withdrawal period ends fourteen days from the date of conclusion of the contract.

6.15 If the buyer withdraws from the contract and if a physical medium has been handed over to the buyer in connection with the provision of digital content, then the buyer is obliged to transfer the material carrier to the seller at the request and at the expense of the seller without undue delay. The seller may demand the return of the material carrier within fourteen days from the date of termination of the obligation. At the same time, the buyer must refrain from using it in accordance with § 2389o, paragraph 2 Law no 89/2012 St. Act, Civil Code, with changes.

6.16 The buyer does not bear any costs, related to withdrawal from the Sales Agreement, if the subject of the Sales Agreement was the supply of digital content, services of digital content and things with digital properties, which were not delivered on a tangible medium, and the Seller delivered them before the expiration date, although the Buyer did not expressly demand it or did not expressly acknowledge, that his right of withdrawal expires, or the Seller has not provided the Buyer with proof in accordance with § 1824a, paragraph. 1, Civil Code of the Czech Republic. 1 and 2 or § 1828 paragraph. 3 and 4 Law no 89/2012 Sb, Civil Code, with changes and additions.

6.17 The Buyer is not obliged to indicate a specific reason for withdrawing from the Sales Agreement.

1. Rights, resulting from poor performance
   

7.1 Rights, arising from improper performance, governed by the provisions of sections 1914-1925, 2099-2117 and sections 2161-217b of Law no. 89/2012 St. Act, Civil Code with amendments, as well as Law no. 634/1992 St. Act, Consumer Rights Protection Law as amended.

7.2 The Seller is liable to the Buyer in the event, if the item is defective upon receipt. In particular, The Seller is responsible to the Buyer for, that at the time of acceptance of the goods by the Buyer:

• the product has characteristics, agreed between the parties, and in the absence of an agreement – characteristics, which the seller or manufacturer described or which the buyer expected, taking into account the nature of the product and based on their advertising,
• goods fit for purpose, for which, according to the seller, it must be used or for which goods of this kind are commonly used,
• the goods correspond in quality or workmanship to the agreed sample or samples, if the quality or workmanship has been determined from an agreed sample or samples,
• the item has the corresponding quantity, measure or weight,
• the product complies with legal requirements.

7.3 If the defect becomes apparent within twelve months of acceptance, counts, that the item was defective at the time of receipt.

7.4 If the nature of the product or service allows, the buyer has the right to test or demonstrate the functioning of the goods.

7.5 If the buyer fails to report the defect without undue delay after, how could he detect it with timely inspection and due diligence, the court does not give him the right, guaranteed by clauses on poor workmanship. If the defect is hidden, the same applies, as if the defect had been declared without undue delay after, how the buyer could have discovered it with reasonable care, but no later than two years after delivery of the goods.

7.6 If a product is defective, which makes it impossible to use the goods in the usual way, the buyer can exercise the seller's right to improper performance (“claim”) and demand:

• elimination of the defect by supplying a new product without a defect or supplying a missing defect
• reasonable discount from the purchase price,
• eliminate the defect by repairing the goods
• termination of the contract.

7.7 The buyer has the right to withdraw from the Sales Agreement, if the goods:

• it has a significant defect, which makes it impossible to use it in the usual way,
• if the product cannot be used due to repeated defects, as well as defects / shortcomings after repair,
• in case of a large number of defects (3 and more defects),
• from the seller's statement or circumstances, that the defect will not be remedied within a reasonable time or without significant hardship for the buyer.

7.8 The Buyer must inform the Seller in writing, what right he exercised upon notification of the defect or without undue delay after notifying the Seller of the defect. The Buyer cannot change the choice made without the consent of the Seller; it does not apply, if the Buyer requested the elimination of the defect, which turned out to be invincible.

7.9 Until, until the Buyer exercises the right to a discount on the purchase price or withdraws from the contract, The seller can supply the missing or eliminate the legal defect. The seller may remedy other defects at his option by repairing the goods or supplying a new goods; this choice should not result in unreasonable costs to the buyer.

7.10 The buyer cannot exercise the rights, guaranteed points about inadequate quality, if he knew about the defect at the time of acceptance or caused it himself.

7.11 The seller is obliged to accept the claim at the address of the trading premises or at the legal address and location of the enterprise, if the nature and type of goods permit it.

7.12 The Seller is obliged to notify the Buyer in writing of the results of the consideration of the claim..

7.13 The buyer has the right to exercise the rights, guaranteed points about inadequate quality, within twenty four (24) months from receipt of the Goods. However, if the goods are goods with a specified expiration date, in this case, the period is reduced to the expiration date, indicated on the package.

• Out-of-court dispute resolution

8.1 Disputes between the Seller and the Buyer are resolved in the courts of general jurisdiction.

8.2 According to law no. 634/1992 Sb. on consumer protection as amended, The buyer has the right to an out-of-court settlement of a consumer dispute, arising from the contract of sale. Subject, authorized to carry out out-of-court settlement of disputes, is the Czech Trade Inspection Authority at: Stepanská 567/15, 120 00, Prague 2 – Nove Mesto. Procedure for out-of-court settlement of consumer disputes, including the possibility of offering, can be found at https://www.coi.cz/ and https://www.coi.cz/informace-o-adr/.

8.3 Assistance in case of cross-border out-of-court settlement of consumer disputes is provided by the European Consumer Center of the Czech Republic (ESC CR). Contact address ESC CR: Stepanská 567/15, 120 00 Prague 2 – New city. Advice and information on individual markets, including a platform for out-of-court resolution of consumer disputes, can be found at https://evropskyspotrebitel.cz/ahttps://ec.europa.eu/consumers/odr/main/.

1. Final provisions
   

9.1 Treaties, arising from these Conditions and the contract of sale concluded in accordance with them between the Buyer and the Seller, in case of entry of a foreign person, are subject to the laws of the Czech Republic. However, this does not affect the rights of the Buyer in accordance with the Regulations. (EU) № 593/2008 European Parliament and Council on Law, applicable to contractual obligations.

9.2 In case of force majeure or any other failures in the operation of the online store, the Seller is not responsible for the impossibility of fulfilling the order.

9.3 Deviating provisions may be agreed in the sales contract, which in this case take precedence over the provisions of these conditions.

9.4 Seller reserves the right to change or supplement these terms and conditions. However, this provision does not affect the rights and obligations, provided for by the previous version of the General Terms and Conditions.

These terms and conditions come into force 12.01.2023.

• Complaints Procedure

10.1 This Claims Policy is an integral part of the general terms and conditions of the https online store://nikashop.cz/ and defines the basic conditions and method of making claims by the buyer regarding product defects.

This Claims Procedure is based on the provisions of Law no. 89/2012 St. Act, of the Civil Code, as amended, and Law No. 634/1992 St. Act. on consumer protection. This Claims Procedure governs the relationship between seller and buyer – individual, non-entrepreneur, who enters into a contract exclusively outside the scope of their business activities or independent professional activities.

10.2 The buyer is obliged to familiarize himself with the general conditions and the procedure for handling complaints before ordering the goods, but not later, how the Buyer gets to know them before sending the order in the online store https://nikashop.cz/, when the Buyer confirms his consent to their understanding and familiarization with them by ticking the appropriate box when creating the order itself. If this field is not marked, the Buyer's order cannot be sent.. Seller/Website Operator https://nikashop.cz/ registers the Buyer's orders, also fixing the mark in the above box.

10.3 The conclusion of the Sales Agreement and the acceptance of the goods by the Buyer shall be deemed acceptance of the Complaints Handling Policy and the Terms and Conditions.

10.4 The buyer is obliged to prove the fact of purchasing the goods in the online store https://nikashop.cz/, in particular, tax document, issued by the Seller.

10.5 To expedite the claims process, the Buyer can describe the defects on the product and choose the method for handling claims..

10.6 If the order is divided or contains several parts (or goods), which are delivered at regular intervals, The period of withdrawal from the contract starts from the delivery of the last part (goods). Cancellation of the sales contract must be sent to the seller within this period (not later 14 days after receiving the last part or item of the order).

10.7 The Seller is responsible to the Buyer for, that the product has no defects upon receipt. In particular, The Seller is responsible to the Buyer for, that at the time of acceptance by the Buyer of the goods:

• the product had characteristics, agreed between the parties, and in the absence of an agreement – such characteristics, which were described by the seller or manufacturer or expected by the buyer, taking into account the nature of the goods and based on their advertising,
• goods fit for purpose, for which, according to the seller, it must be used or for which goods of this kind are commonly used,
• the goods correspond in quality or workmanship to the agreed sample or samples, if the quality or workmanship has been determined from an agreed sample or samples,
• the item has the corresponding quantity, measure or weight,
• the product complies with legal requirements.

10.8 If the defect occurs within twelve months of acceptance, then it is considered, that the item was defective at the time of receipt.

10.9 The seller is obliged to accept the claim at the address of the trading premises or at the address of the registered office and place of business, if the nature of the goods allows it. Address for receiving claims for goods: nikashopnails@gmail.com.

10.10 The Seller is obliged to notify the Buyer in writing of the receipt of the goods for complaint and of the results of the complaint consideration..

10.11 This Claims Procedure governs claims for defects, arising in the Goods within twenty-four (24) months from receipt or under quality assurance (For example, extended warranty).

10.12 This Claims Procedure does not apply to products with a specified expiration date within the meaning of clause 10.15 of these Terms.

10.13 If the Seller fails or refuses to remedy the defect in a timely manner, The buyer can demand a discount on the purchase price or withdraw from the contract.

10.14 The buyer can make a claim and, of your choice, demand settlement in accordance with the provisions of paragraph 6.6 Seller Terms.

10.15 The buyer has the right to exercise the right to file claims for defects, arising in the Goods, within twenty four (24) months from receipt. However, if the product is not a product with a specified expiration date, in this case, the period is reduced to the expiration date, indicated on the package.

10.16 At the request of the Buyer, the Seller is obliged to confirm in writing to the Buyer, to what extent and for how long will his obligations continue in the event of defective performance. The seller's obligations in the event of defective performance shall be at least to the extent, in which the manufacturer's obligations continue in the event of defective performance.

10.17 If necessary, the seller must, in the confirmation, explain in an intelligible form the content of the, volume, terms and conditions of liability, as well as the procedure for exercising the rights arising from it. The seller must also indicate in the confirmation, that other rights of the Buyer, related to the purchase of goods, not affected.

Failure to comply with these obligations does not affect the validity of the confirmation.

This Grievance Procedure shall enter into force on 12.01.2023 Mr.

Shipping address for submitting feedback: nikashopnails@gmail.com.

 

General Terms and Conditions

Online store https://nikashop.cz/

1. Basic provision

These general terms and conditions (hereinafter referred to as "business conditions") business company Veronika Kononenko, with headquarters in Koblijná 10/64, 602 00, Brno, identification number:​ 14423006, TIN: CZ14423006​, (hereinafter referred to as "Seller") are issued according to § 1751 paragraph. 1. Act No. 89/2012 Sb., Civil Code, as amended (hereinafter referred to as "Civil Code").

1.2. These terms and conditions govern the mutual rights and obligations of the contracting parties arising in connection with or on the basis of the purchase contract (hereinafter referred to as the "Purchase Agreement") concluded between the seller and another natural person (hereinafter referred to as "Buyer") via the online store at https://nikashop.cz/​ ​(further "online store only").

1.3. The terms and conditions and the purchase contract are primarily drawn up in the Czech language, unless the contracting parties agree on a different language. The contractual relationship is governed by Czech law as amended.

1.4 These terms and conditions define the relationship and the rights and obligations arising from it only between the seller and the buyer – a natural person who is not an entrepreneur, who concludes the contract exclusively outside the scope of his business activity or independent performance of his profession.

1.5 The seller may change or supplement the wording of the terms and conditions on the basis of § 1752 Act No. 89/2012 Sb., Civil Code. The change in terms and conditions will be notified to the buyer via the seller's website, specifically on https://nikashop.cz/​ in the Business Terms and Conditions​ with an indication of the effective date of the new terms and the possibility to preview the wording of the previous ones.

The other party has the right to change, in the case of a long-term contract to be fulfilled again, refuse and terminate the obligation for this reason within a period of one month from the date of entry into force of the new conditions.

2. Ordering goods and concluding a purchase contract

2.1​ ​Product presentation, listed in the online store ​https://nikashop.cz/​​,​ is not an offer to conclude a contract, is only informative and the seller is not obliged to enter into a purchase contract regarding these goods.

2.2 The prices of goods are listed including value added tax, if the seller was the payer of such tax (DPH) without postage and packaging. The price indicated for the product is the final price for the product. The price of the goods is valid for the period, when it is displayed in the https online store://nikashop.cz/.

2.3 Online store ​https://nikashop.cz/​ also contains information in a specific place about the costs associated with packaging and delivery of goods within the framework of their delivery within the territory of the Czech Republic.

2.4 Costs associated with packaging and delivery of goods within the territory of the Czech Republic, are always listed before sending the order via the website of this online store. The costs are calculated according to public and private price lists of transport companies, depending on the weight, payment method and delivery method selected in the order form.

2.5 Before sending the order to the seller, the buyer is allowed to change and modify the data in the order, which he entered in the order and to check the correctness of the entered data.

2.6 The buyer's costs incurred when using remote communication means in connection with the conclusion of the purchase contract (the cost of telephone calls, internet connection costs, etc.) on the buyer's side, paid by the buyer himself.

2.7 The buyer orders the goods in the following ways:

• a) the buyer "puts" the ordered goods into the shopping basket of the online store, ​by pressing the "Add to cart" button, through your user account, if you registered in the https online store in the previous step://nikashop.cz/ ​
• b) the buyer "puts" the ordered goods into the shopping basket of the online store, by pressing the button "Add to basket",​ ​without the need for a customer account and registration.

2.8 The buyer sends the order to the seller, by clicking the "Order" button. All data given in the order are considered correct by the seller. The buyer thus confirms, that you have filled in all the mandatory information correctly, to the best of their knowledge and conscience, when creating an order and clicking the "Order" button, they agree to these terms and conditions. The check box is used for confirmation and consent.

2.9 All orders sent by the buyer to the seller are considered binding by the seller.

2.10 Immediately after sending the order to the seller, the seller issues a confirmation of delivery of the order to the buyer via e-mail to the contact specified by the buyer in the order, or in the user account of the online store ​https://nikashop.cz/​, ​where the buyer registered. This confirmation is not considered to be the conclusion of a purchase contract.

2.11 Upon delivery of the order from the buyer, the seller has the right to contact the buyer in order to complete the missing data, possible change and modification of data in the order.

2.12 If the nature of the order requires it, the seller is entitled to contact the buyer and request his cooperation to conclude the purchase contract.

2.13 The conclusion of the purchase contract between the seller and the buyer is only created when the order is confirmed by the seller. The seller issues the order confirmation to the buyer and sends it to the e-mail address provided by the buyer in the order.

2.14 In the event of a technical failure on the part of the seller, obviously incorrect display of product prices or combinations of discounts causing the minimum price of an online store order, the seller is not obliged to deliver the goods or service to the buyer at the stated price. And that's even in the case of order confirmation or payment by cashless payment (by credit card, Bank transfer, or another payment method).

2.15 These terms and conditions apply only to the purchase of goods via the https web store://nikashop.cz/

3. Cena

3.1 The price for the goods and any costs associated with transport, by modifying the product (if the seller provides it directly in the online store), the buyer can pay in these ways:

• in cash or by payment card on delivery, at the place of collection of the shipment
• cashless through the payment system:​ Stripe

3.2 The buyer is obliged to pay the seller the purchase price of the goods, but also costs associated with packaging and delivery of goods. Unless expressly stated otherwise, is also understood as the purchase price as well as the costs associated with the delivery of the goods.

3.3 In the case of payment on delivery or in cash, is the price of the goods payable upon acceptance or on the day of delivery of the goods. In the case of non-cash payment, the purchase price is due within days of concluding the purchase contract.

3.4 In case of non-cash payment, the buyer is obliged to pay the purchase price together with the indicated variable symbol, to the seller's bank account. The buyer's obligation is fulfilled by crediting the appropriate amount of the purchase price, to the seller's account.

3.5 According to the provisions of §1820 par. 1 letter. q) of the Civil Code, the seller does not require a deposit from the buyer, or other similar payment, unless the nature of the product requires it and the seller does not agree otherwise with the buyer. Payment of the purchase price of the goods before they are sent, cannot be considered as a deposit.

3.6 Possible price advantages and discounts from the purchase price of goods cannot be combined with each other, unless the seller decides otherwise. About possible combinations of discounts, benefits etc. and the buyer is always informed of the final price of the goods before sending the order.

3.7. The tax document is drawn up by the seller only after payment of the purchase price of the goods by the buyer and is delivered by the seller to the buyer at the e-mail address provided by the buyer in the order and/or physically handed over when picking up the goods in person at the seller's premises and/or sent to the buyer at the same time as the goods.

3.8. The seller can use the system of adjusting the price to the person of the buyer based on automated decision-making according to a predefined algorithm. If the price is customized to the buyer, the seller will immediately inform the buyer about this fact.

3.9. If the subject of the obligation between the seller and the buyer is the provision of digital content, digital content services and things with digital properties, which is not delivered on a material carrier, the consumer expressly agrees to start performance before the expiry of the withdrawal period and that he acknowledges, that by granting consent, his right to withdraw from the contract according to § 1837 letter. l).

4. Delivery of goods

4.1 The costs for the delivery of the goods are always indicated in the order and the subsequent confirmation issued by the seller according to the specified method and type of delivery.

4.2 The buyer is obliged to take over the goods at the place specified in the order, if he does not do so, there is a risk of non-delivery of the goods and their return to the seller. In the event of subsequent repeated delivery requested by the seller, the buyer takes note of repeated shipping costs in the amount of its original price.

4.3 When receiving the goods from the carrier, the buyer is obliged to thoroughly check the shipment for damage to the packaging or the goods themselves. If the buyer does not agree to take over the goods, is obliged to notify the carrier of this fact without delay. In case of detection of defects on the packaging or directly on the goods, the buyer is not obliged to accept the shipment from the carrier.

4.4 By paying for the goods and receiving the goods from the carrier, the buyer acquires ownership rights and all related obligations. Upon acceptance of the goods by the buyer, the risk of damage to the goods passes to the buyer.

4.5 The goods are delivered to the buyer:

• Through the company(in):Czech Post
• To the address specified by the buyer in the order

4.6 There is no charge for personal collection.

4.7 The goods are usually delivered to the carrier within 2 working days.

4.8 Buyer, who, when ordering the goods, chose the form of delivery by collection at the store, is obliged to pick up the goods within days. The seller will personally inform the buyer about the possibility of picking up the goods by sending a message to the e-mail address or by calling.

4.9 The seller declares that the digital content sold by him, digital content services and things with digital properties, ensure functionality with technical and software equipment, which usually with digital content, uses the service of digital content and things with digital properties of the same kind, without the need to convert them (compatibility), or with other technical and software equipment, than that usually with digital content, uses the service of digital content and things with digital properties of the same kind (interoperability), which are known to the seller or which can reasonably be expected, that they might be known to him.

5. Customer's account

5.1 Buyer, which registers in the https online store://nikashop.cz/​, can gain access to the user account, from which he can create orders for goods. If the functionality of the store allows you to order goods without registration, the buyer can also order goods without registration.

5.2 When registering for a user account and when ordering goods, the buyer is obliged to provide correct and truthful information. In case of data change, the buyer is obliged to update this data in the user account, or report this change to the seller immediately. The data filled in by the buyer are considered to be the only and correct.

5.3 Access to the user account is protected by a username and password. The buyer is obliged to maintain confidentiality and the buyer must not provide this data to a third party, if he does so, then only at your own risk. Website operator https://nikashop.cz/​ stores access data to the Buyer's account in an encrypted form.

5.4 The seller is not responsible for any misuse of the user account by a third party.

5.5 The seller reserves the right to cancel the buyer's user account, especially in the case of, when the buyer does not actively use it for a demonstrably longer period than 12 months. In the event that the buyer violates the obligations of the purchase contract and these general terms and conditions or other business agreements with the operator of the website https://nikashop.cz/.

5.6 Website operator ​https://nikashop.cz/​ is not obliged to ensure continuous operation of user accounts, especially for planned shutdowns, updates or malfunctions.

6. Withdrawal from the purchase contract

6.1 According to the provisions § 1837 of the Civil Code, the buyer cannot withdraw from the purchase contract in these cases:

• about the provision of services, if they have been provided in full; in the case of payment, only if it began with the prior express consent of the consumer before the expiration of the withdrawal period and the entrepreneur informed the consumer before concluding the contract, that the right to withdraw from the contract expires upon the provision of performance,
• on the delivery of goods or services, the price of which depends on fluctuations in the financial market independently of the will of the entrepreneur and which may occur during the period for withdrawing from the contract,
• about the delivery of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract with it, that the delivery can only be made after thirty days and whose real value depends on market fluctuations independent of the entrepreneur's will,
• on the delivery of goods manufactured according to the consumer's requirements or adapted to his personal needs,
• about the delivery of goods, which is subject to rapid deterioration, or goods with a short consumption period, as well as goods, which, due to its nature, has been irretrievably mixed with other goods after delivery,
• about urgent repair or maintenance, which is to be carried out at a place designated by the consumer at his express request; however, this does not apply to the performance of other than requested repairs or the delivery of goods other than spare parts necessary for repair or maintenance,
• about the delivery of goods in sealed packaging, which for reasons of health protection or hygiene reasons is not suitable to return afterwards, that the consumer has violated it,
• on the delivery of an audio or video recording or a computer program in a sealed package, if the consumer has violated it,
• about newspaper delivery, periodicals or magazines with the exception of subscription contracts for their supply,
• about accommodation, transportation of goods, rental of a means of transport, meals or use of free time, if the contract is to be performed on a certain date or within a certain period,
• concluded on the basis of a public auction according to another law, which the consumer may be physically present, or
• on the delivery of digital content, which is not delivered on a material carrier, afterwards, which was started with fulfillment; in the case of payment, if it started with the prior express consent of the consumer before the expiry of the withdrawal period, the consumer has been advised, that the right to withdraw from the contract ceases, and the entrepreneur provided him with a certificate pursuant to § 1824a para. 1 a 2 or § 1828 paragraph. 3 a 4. 2 Act No. 89/2012 Sb., Civil Code, as amended.

6.2 If the cases mentioned in the paragraph do not apply 6.1, of these general conditions for withdrawal from the purchase contract, the buyer is entitled under § 1829 paragraph. 1 of the Civil Code, withdraw from the purchase contract by 14 days from receiving the goods.

6.3 If the order is split, possibly contains several parts (or goods), which are delivered at a time interval, the period for withdrawing from the purchase contract starts from the delivery of the last part (goods).

6.4 Withdrawal from the purchase contract, must be sent to the seller within this period (at the latest 14 days from taking over the last part, or order goods).

6.5 In case of withdrawal from the purchase contract according to § 1829 paragraph. 1 of the Civil Code, the seller will return the received funds to the buyer within 14 days of receiving the goods. The seller is not obliged to return the received funds to the buyer earlier, before the goods are delivered back to the seller, or otherwise as agreed with the buyer.

6.6 The buyer returns the goods to the seller, which must not be damaged, it must not show signs of excessive use and must not be soiled or otherwise degraded. In case of excessive use beyond If possible, the buyer returns the goods also in the original packaging. The buyer is liable to the entrepreneur only for the reduction in the value of the goods, which arose as a result of handling these goods differently, than is necessary to do so, to familiarize himself with the character, properties and functionality of the goods.

6.7 If the seller offers several options for delivering the goods, upon withdrawal from the contract and the return of the goods by the buyer to the seller, the amount of postage is always returned to the buyer according to the cheapest delivery method according to the given variant. This amount is then returned by the seller to the buyer, against the buyer's right to a refund of the purchase price.

6.8 Funds will be returned to the buyer in the same manner, as the seller received them, unless otherwise agreed with the buyer.

6.9 If the order includes a gift from the seller, by withdrawing from the purchase contract, the buyer is not obliged to return this gift to the seller.

6.10 Withdrawal from the purchase contract must be sent to the seller to the ​delivery​ address specified in these terms and conditions or to the e-mail address: nikashopnails@gmail.com​, or another communication channel used by the seller. ​The seller will immediately confirm acceptance of the withdrawal from the purchase contract to the buyer.

6.11 To withdraw from the purchase contract, it is possible to use the form provided by the seller and listed at the end of these general terms and conditions. The form for withdrawal from the contract is sent to the buyer at the same time as the order confirmation and is also available for download separately at https://nikashop.cz/.

6.12 The seller is entitled to withdraw from the purchase contract until the moment of acceptance of the goods by the buyer. It can do so in several cases, such as running out of stock, interruption of the supply of goods from the manufacturer or supplier, or due to unavailability of goods and other cases caused by a third party.

6.13 In case of withdrawal from the purchase contract by the seller, the seller immediately informs the buyer via e-mail address, telephone or other communication channel. All monies received including shipping costs from the buyer, they will be returned by the seller in the same way, or in another way specified by the buyer.

6.14 If the subject of the obligation between the seller and the buyer is the provision of digital content, digital content services and things with digital properties, which is not delivered on a material carrier, the period for withdrawing from the purchase contract ends fourteen days after the date of conclusion of the contract.

6.15 If the buyer withdraws from the contract and if a tangible medium has been handed over to him in connection with the provision of digital content, shall issue it to the seller at his request and expense without undue delay. The seller can request the release of a material carrier within fourteen days from the end of the obligation. And at the same time, the buyer refrains from use according to § 2389o, paragraph. 2 Act No. 89/2012 Sb., Civil Code, as amended.

6.16 The buyer bears no costs for withdrawing from the purchase contract, if the subject of the purchase contract was the supply of digital content, digital content services and things with digital properties, which was not delivered on a physical medium and the seller delivered it before the expiry of the withdrawal period, although the buyer did not explicitly request it, or did not expressly acknowledge, that his right to withdraw from the contract will expire, or the seller did not provide the buyer with confirmation according to § 1824a par. 1 a 2 or § 1828 paragraph. 3 a 4. Act No. 89/2012 Sb., Civil Code, as amended.

6.17 The buyer does not have to state a specific reason for withdrawing from the purchase contract.

7. Rights from defective performance

7.1 Rights from defective performance are governed by the provisions of § 1914 until 1925, § 2099 up to § 2117, then § 2161 to § 2174b of Act no. 89/2012 Sb., Civil Code, as amended, further according to Act no. C. 634/1992 Sb., on consumer protection, as amended.

7.2 The seller is responsible to the buyer, that the item has no defects upon receipt. In particular, the seller is responsible to the buyer, that at the time, when the buyer took over the item,

• a thing has properties, agreed upon by the parties, and if there is no agreement, such properties, which the seller or manufacturer has described or which the buyer expected in view of the nature of the goods and on the basis of their advertising,
• the thing is fit for purpose, which the seller states for its use or for which the thing of this kind is usually used,
• the item corresponds in quality or design to the contracted sample or original, if the quality or design was determined according to the contracted sample or model,
• is the thing in the corresponding quantity, measure or weight,
• the goods comply with the requirements of legal regulations.

7.3 If the defect becomes apparent within twelve months of acceptance, it is considered, that the item was already defective upon receipt.

7.4 If the nature of the goods or services allows it, the buyer has the right to inspect or demonstrate the function of the product.

7.5 If the buyer did not report the defect without undue delay afterwards, what he could find out with a timely inspection and sufficient care, the court will not grant him the right from defective performance. If it is a hidden defect, the same applies, if the defect was not reported without undue delay afterwards, what the buyer could have discovered with due care, however, no later than two years after handing over the item.

7.6 If there is a defect in the goods, for which the goods cannot be used in the usual way, the buyer can assert a right from the seller due to defective performance ("complaint") and demand:

• removal of a defect by delivering a new item without a defect or by supplying a missing defect
• a reasonable discount from the purchase price,
• removing the defect by repairing the item
• withdrawal from the contract.

7.7 The buyer is entitled to withdraw from the purchase contract, if the goods:

• shows a substantial defect, which makes it impossible to use it in the usual way,
• if the goods cannot be used due to recurring defects as well as defects/defects after repair,
• with a larger number of defects (3 and more defects),
• is obvious from the seller's statement or from the circumstances, that the defect will not be remedied within a reasonable time or without considerable difficulty for the buyer.

7.8 The buyer informs the seller in writing, what right did you choose when reporting the defect, or without undue delay after notification of the defect to the seller. The choice made cannot be changed by the buyer without the consent of the seller; that doesn't apply, if the buyer requested repair of the defect, which turns out to be irreparable.

7.9 Until the buyer exercises the right to a discount on the purchase price or withdraws from the contract, can the seller deliver it, what is missing, or remove a legal defect. Other defects can be removed by the seller at his choice by repairing the item or delivering a new item; the choice must not cause unreasonable costs to the buyer.

7.10 The buyer cannot exercise the right from defective performance, if he knew about the defect when taking over, or caused it himself.

7.11 The seller is obliged to accept the complaint at the address of the establishment or at the seat and place of business, if the nature and type of goods allows it.

7.12 The seller will notify the buyer in writing about the outcome of the complaint.

7.13 The buyer is entitled to exercise the right of defect, which occurs for the goods within twenty-four hours (24) months from receiving the goods. However, if it is a product with a stated use-by date, in such a case, the period is reduced to the expiration date indicated on the packaging.

8. Out-of-court dispute resolution

8.1 Mutual disputes between the seller and the buyer are resolved by the general courts.

8.2 According to Act no. 634/1992 Sb., on consumer protection, as amended, the right to an out-of-court settlement of a consumer dispute from a purchase contract. Subject, which is authorized to carry out out-of-court dispute resolution is the Czech Trade Inspection (abbreviated ČOI) at the address Štěpánská 567/15, 120 00, Prague 2 – New city. How to proceed in case of out-of-court settlement of consumer disputes, including a design option, can be found on the https website://www.coi.cz/​ a https://www.coi.cz/informace-o-adr/​.

8.3 Assistance in the case of cross-border out-of-court resolution of consumer disputes is provided by the European Consumer Center of the Czech Republic (ESC CR for short). The ESC CR contact address is Štěpánská 567/15, 120 00 Prague 2 – New city. Advice and information on individual markets, including a platform for out-of-court consumer dispute resolution, can be found on the https website://evropskyspotrebitel.cz/​a​https://ec.europa.eu/consumers/odr/main/​.

9. Final Provisions

9.1 Arrangements resulting from these terms and conditions and the purchase contract between the buyer and the seller concluded according to them, in case of entry of a foreign entity, are subject to the laws of the Czech Republic. However, this does not affect the rights of the buyer according to the regulation of the European Parliament and the Council (ES) C. 593/2008 on the law governing contractual obligations (Rome I).

9.2 In case of force majeure or any other failure of the online store, the seller is not responsible for the impossibility of implementing the order.

9.3 It is possible to negotiate deviating provisions in the purchase contract, which then take precedence over the provisions of these terms and conditions.

9.4 The seller reserves the right to change or supplement these terms and conditions. However, this provision does not affect the right and obligations, according to the previous version of the general conditions.

These terms and conditions become effective 12.01.2023.

10. Complaints Procedure

10.1 This complaint procedure is an integral part of the general terms and conditions of the ​https internet store://nikashop.cz/​, and defines the basic conditions and method of claiming defects in goods by the buyer.

This complaint procedure is based on the provisions of Act no. 89/2012 Sb., Civil Code, as amended by later regulations and Act no. 634/1992 Sb., on consumer protection. This complaint regulation defines the relationship between the seller and the buyer – a natural person who is not an entrepreneur,who concludes the contract exclusively outside the scope of his business activity or independent performance of his profession.

10.2 The buyer is obliged to familiarize himself with the general terms and conditions and the complaint procedure, before ordering the goods, however, the buyer will familiarize himself with them at the latest before sending the order in the https online store://nikashop.cz/​, when consent to their understanding and familiarization with them is confirmed by the buyer by checking the appropriate box when creating the order itself. Without checking this box, the buyer's order cannot be shipped. Seller/Website Operator​https://nikashop.cz/ records Buyers' orders, also records the ticking of the specified field.

10.3 Conclusion of the purchase contract and acceptance of the goods by the buyer, is considered as consent to the complaints procedure and terms and conditions.

10.4 The buyer is obliged to prove the purchase of goods in the https online store://nikashop.cz/​ especially the tax document issued by the seller.

10.5 To speed up the complaint process, the buyer can describe the defects in the goods and choose the method of processing the complaint.

10.6 If the order is split, possibly contains several parts (or goods), which are delivered at a time interval, the period for withdrawing from the purchase contract starts from the delivery of the last part (goods). Withdrawal from the purchase contract, must be sent to the seller within this period (at the latest 14 days from taking over the last part, or order goods).

10.7 The seller is responsible to the buyer, that the item has no defects upon receipt. In particular, the seller is responsible to the buyer, that at the time, when the buyer took over the item,

• a thing has properties, agreed upon by the parties, and if there is no agreement, such properties, which the seller or manufacturer has described or which the buyer expected in view of the nature of the goods and on the basis of their advertising,
• the thing is fit for purpose, which the seller states for its use or for which the thing of this kind is usually used,
• the item corresponds in quality or design to the contracted sample or original, if the quality or design was determined according to the contracted sample or model,
• is the thing in the corresponding quantity, measure or weight,
• the goods comply with the requirements of legal regulations.

10.8 If the defect becomes apparent within twelve months of acceptance, it is considered, that the item was already defective upon receipt.

10.9 The seller is obliged to accept the complaint at the address of the establishment or at the seat and place of business, if the nature of the goods allows it. The address for receiving product complaints is: ​nikashopnails@gmail.com.

10.10 The seller shall notify the buyer in writing of the acceptance of the goods for complaint and of the result of the complaint.

10.11 This complaint regulation governs complaints about defects, which occur with the goods within twenty-four hours (24) months from takeover, or as part of a quality guarantee (for example extended warranty).

10.12 This complaint procedure does not regulate goods with a stated use-by date in the sense of para. C. 10.15 of these conditions.

10.13 If the seller does not remove the defect in time or refuses to remove the defect, the buyer can request a discount from the purchase price or withdraw from the purchase contract.

10.14 The buyer can file a complaint and, at his option, request processing according to the points in the paragraph 6.6 Terms and conditions of the seller.

10.15 The buyer is entitled to exercise the right of defect, which occurs for the goods within twenty-four hours (24) months from takeover. However, if it is not a product with a stated use-by date, in such a case, the period is reduced to the expiration date indicated on the packaging.

10.16 If requested by the buyer, will be confirmed by the seller in writing, to what extent and for how long his obligations last in the event of defective performance. The seller has obligations from defective performance to at least this extent, how long the manufacturer's defective performance obligations last.

10.17 If necessary, the seller will explain the content in a comprehensible way in the confirmation, range, the conditions and duration of their responsibility as well as the method, how the rights arising from it can be exercised. In the confirmation, the seller will also state, that other rights of the buyer, which are tied to the purchase of the item, are not affected.

Failure to fulfill these obligations does not affect the validity of the confirmation.

This complaint regulation becomes effective on January 12, 2023

Delivery address for sending withdrawal from the contract: ​nikashopnails@gmail.com.